PostalZen recognizes the importance of protecting our Clients' information. Therefore we have created the following privacy guidelines in order to ensure that its users' rights to privacy are fully respected.
Privacy of Your Letters
- The mailing addresses you submit to us will never be contacted in any way by PostalZen, other than via the letters you send. We will never share these addresses with any 3rd party, neither will we sell them to any 3rd party.
- Your letters are private. Our process of printing your letters, placing them in envelopes, and delivering them to the United States Postal Service is highly automated. No details of your letter (neither the content, nor the addresses, nor any photos or documents attached to said letter) will ever be made public in any way or shared with any person who is not a PostalZen employee or associate unless we are required to do so by law.
- Note, however, that full cooperation by PostalZen, will be given to any legal investigation of criminal activity utilizing our service.
- PostalZen employees may appraise the content of letters (in aggregate) to determine, the types of users who are most interested in our services, and to which segments of the population we should direct our marketing efforts.
- Additionally, we have automated systems in place to ensure our system is not used for illegal or objectionable purposes. See our the section 'Content of Letters and Right to Refuse Delivery' in our Terms of Service.
Information we collect and how we use it
- Information you provide
Contacts, the content of letters, and photos or documents attached to a letter. In order to print and mail your letter, PostalZen saves this information on our servers. We will never share this information with any third party or any person other than PostalZen employees or associates unless required by law.
- Email address
When you purchase a letter, you provide us with your email address. We use the email address to send you information about the state of the letter.
In addition, we may send marketing emails to this address in the future. However, you will be able to opt-out of these emails.
We will never share your email address with any 3rd party, neither will we sell it to any 3rd party.
When you visit PostalZen.com we place a cookie on your computer to track your identity. These cookies allow us to uniquely identify you and to allow you to send letters without creating an account. They also allow only you access to your letters' receipt pages. If you clear your cookies, you must verify your authorship of the letter before you are granted access to your letter's receipt pages by providing a detail about the letter's return address.
- Log information
When you access PostalZen, our servers automatically record information that your browser sends whenever you visit a website. These server logs may include information such as your web request, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.
- Information you provide
Copyright and Content Ownership
- We claim no intellectual property/copyright rights over the material Clients upload to or mail using The Service. Read more about our Copyright policies by seeing the section 'Copyright and Content Ownership' in our Terms of Service